neb for Squarespace
Every Squarespace shopper's question, answered from your own pages
A chat on your store that answers shoppers from your own pages, in their language, at any hour. No guessing: when your pages are silent, it says "I don't know".
7 days free Cancel before day 7, pay $0
Install on Squarespace, in about 10 minutes
- In Squarespace, open Code Injection (under your site's custom code settings).
- Copy your line from the dashboard. Your store key is already in it. Paste it into Footer.
- Save. The dashboard detects the install by itself.
What neb does on your store
- Answers from your pages only: your product pages, FAQ and policy pages.
- Speaks the shopper's language, at 3am as well as at noon.
- Sends you a morning report: what shoppers asked, and what your pages couldn't answer.
What it will never do
- Invent a price, a fact or a discount code you never created.
- Give medical, legal or financial advice. It sends those to a professional.
- Change orders. It points the shopper to your team.
Questions Squarespace merchants ask
Will neb slow down my Squarespace store?
No. neb loads after your page has loaded, so it never blocks it. On a Google Lighthouse test the page scores 100 with neb and without it: no added blocking time, no layout shift.
Which languages does it answer in?
The shopper's own. neb answers in the language the shopper writes in, from your pages.
What if the answer isn't on my pages?
neb says "I don't know" instead of guessing, and the question goes into your morning report so you can add the answer.
How much is it, and is there a free trial?
Starter is $50 a month, with 7 days free. A card is needed to start the free week: it is charged only after day 7, and if you cancel before then you pay $0. Pro is $250 a month for larger stores.
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