Free swipe file
The 50 questions your shoppers ask before they buy.Stop typing the same answers. Here are 50, ready to fill in.
Pick your category (clothing, beauty, home, electronics or pet). Get the questions shoppers ask before buying, a fill-in answer for each, and the page it belongs on.
Get it free
Check your inbox now
Your list is in your inbox. Start with the product-page group: those are the questions asked right before 'add to cart'.
It can take a minute. If you can't find it, look in spam or Promotions. You can reply to it: a person reads replies.
neb opens soon. You're on the list. On launch day this button turns on, and you'll be the first to hear.
What you get
- 50 questions in 6 groups, written for your category
- A fill-in answer for each: replace the [blanks] with your policy
- Where each answer should live (product page, shipping, returns, FAQ)
- Flags on the answers that need care (ingredients, safety, medical)
- As a printable page and a spreadsheet (CSV)
Who makes this
neb (by OneDai) sits on every page of an online store and answers shoppers' questions in a chat, from what the store's own pages say, at any hour and in the shopper's language. When the pages don't answer a question, it says it doesn't know and notes the question for the store's team. This download works on its own, without neb.
neb opens soon. You're on the list. On launch day this button turns on, and you'll be the first to hear.