Integration

neb + Meta pixel

neb's chat events in your own Meta pixel, as custom events that never touch your ad optimisation.

7 days free, then $50 a month Card needed to start Cancel before day 7, pay $0

What you get

If your store's pages already run a Meta pixel, neb sends it three custom events. There is nothing to set up in neb.

Custom eventWhen
NebChatOpenA shopper opens the chat
NebQuestionneb replies to a question (with answered: true or false)
NebLeadA shopper leaves their email for your team

neb never sends the standard Lead event, so your ad optimisation is not affected. Nothing personal is sent: no question text, no email. Your consent setup (fbq('consent', ...)) applies to these events like to any other.

How it works

  • neb calls fbq('trackCustom', ...) on your page, the same pixel your store already loads. neb loads nothing itself.
  • You can build custom conversions or audiences from these events in Meta Events Manager if you want to.
  • To turn it off, add data-analytics="off" to your neb line.

Put neb on your store

neb answers your shoppers from your own pages, in their language, at any hour, and tells you every morning what your pages couldn't answer.

Start my free week

7 days free, then $50 a month. A card is needed to start; cancel before day 7 and you pay $0.