“What size am I?” answered from your size chart

What shoppers ask

• I'm 172 cm and usually a medium. Which size?
• Does this run small?
• What are the measurements of a large?
• Is the size chart in inches?

What your pages need to say

neb answers only from your pages, so this is the part that matters. If a page is silent, neb says it doesn't know and the question goes into your morning report.

• A size chart for every product type, as a table (not only an image), so it can be read.
• How to measure (chest, waist, foot length).
• Fit notes per product: runs small, relaxed fit, true to size.
• Both units if you sell abroad (cm and inches).

How neb handles it

• Answers from your pages: it drafts each answer from what your pages say. With the AI on, every price and number in a reply is checked against your pages, your settings and the shopper's message before it answers.
• Says “I don't know” when your pages are silent, offers to take the shopper's email, and puts the question in your morning report.
• Won't edit orders or speak for other shops: it points the shopper to your team.

Before you start

Read the guide: How to write a size guide that answers before shoppers ask. Or run the free FAQ generator on your store to see which of these questions your pages already answer.